Services

CRM Support for Sage SalesLogix, SageCRM, and Microsoft CRM

With such a large amount invested in your CRM system, you need your system to produce the results you expect. A watchful eye is needed to guarantee optimal performance and in the event something happens, you want an expert on hand who knows your system, your business and what it takes to make them work.

Technology Advisors' managed services and support plans provide experts to manage your system with personalized, first hand knowledge of your CRM system so you get the most out of your investment for the long-term.

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CRM Application Support--Unlimited Access to CRM Expertise

In the event that your CRM system encounters any issues, our expert consultants are only a phone call away. CRM Application Support provides reliable advice at a low monthly cost. With first hand knowledge of your system, you can be sure that your System Administrator will have quick and accurate answers to any of your support issues.

Remote Administration--Comprehensive System Administration

Take the guesswork out of managing your CRM system with our Remote Administration service. Reduce overhead costs and remove the risk of retraining personnel by hiring Technology Advisors as your Remote System Administrator. We offer a comprehensive menu of daily, weekly, monthly, and by-request administrative activities to keep your system running smoothly. With remote administration an expert manages your CRM system to protect your investment and guarantee system maintenance.

Total Care--Completely Managed CRM System

Let our experts completely manage your CRM system with our Total Care program. All your system administration activities are performed for you by our consultants, eliminating the cost of these internal resources. In addition to full system administration, all qualified end users will be fully supported, giving your users immediate access to our qualified professionals.
Total Care is the complete package of CRM support bringing faster response to your end users and shortening their overall learning curve. With Total Care Managed Services, we worry about the technical issues; you handle the business results.

Upgrade Assurance--Completely Managed CRM System Upgrade

In the event of a new release, have our experts handle 1 major Upgrade or Service Pack a year, as well as unlimited Hot Fixes for your CRM system. Reduce the burden on your IT staff by having the experienced consultants at Technology Advisors mitigate risks with upgrades.

You can count on us: we never forget that our success depends upon your satisfaction.

Contact us to learn more about how our customer support and on-site support offerings can help you improve your efficiency by reducing your downtime and freeing up your internal resources to focus on serving your customers.