Podcasts

In their CRM Talk podcast, Technology Advisors Inc. co-founder Sam Biardo and CRM Switch co-founder Steve Chipman discuss everything CRM – from the latest releases, to trends in the market, and the future of business technology. Sam and Steve have a combined expertise of 45+ years in the industry, and they bring that expertise to the table in these informative & fun podcast episodes. Join these two experts as they interview technology influencers, banter about recent software news, and give valuable advice for streamlining data & improving business processes. Available for free on the iTunes Store.

Integration
,
Marketing
,
SugarCRM

Integrable ERP

August 23, 2016

Quickbooks to CRM integration, data driven digital marketing, Oracle acquires NetSuite, salespeople’s first CRM impression, Best CRM advertising site, the $14B CRM debacle, SugarCRM’s channel award, sales & marketing alignment.

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Podcast Mic
Microsoft Dynamics
,
Salesforce

Popup Free Experience

July 21, 2016

Using Uber for business travel, LinkedIn Sales Navigator integration with Microsoft’s top competitors, Microsoft Dynamics 365, Salesforce closes DemandWare deal, Chat popups and exit intent popups.

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Podcast Mic
SugarCRM
,
Microsoft Dynamics
,
Salesforce

CRM Carneros Cast

June 15, 2016

SugarCon 2016, Microsoft buys LinkedIn & what Facebook should do, Salesforce buys DemandWare, Klipfolio.

Recorded at the beautiful Gloria Ferrer Caves & Vineyards in Sonoma, California. Many thanks to Jason for his excellent service and great insights into sparkling wine.

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Podcast Mic
CX
,
CRM

CXM Ahead

May 28, 2016

CRM Evolution conference, customer portals, customer experience management (CX, CEM or CXM), Salesforce NA14 downtime, voice commands and CRM, Amazon Echo, Calendly, Google Slides API & CRM use cases.

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Podcast Mic
Data Cleaning
,
Email Marketing

CRM Database Cleaning

April 27, 2016

Apple news, being an airline passenger in the 1960’s, Sam’s CRM database cleaning effort, limiting the number of marketing automation system records.

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Podcast Mic
Marketing
,
Marketing Automation

Stacks of Marketing Technology

March 25, 2016

Sonoma wine, MarTech, the marketing technology stack, how to develop a marketing automation playbook.

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Podcast Mic
Gamification
,
Marketing Automation

CRM Fun & Games

February 26, 2016

Sam and Steve discuss gamification and touch on the benefits of a marketing automation playbook.

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Podcast Mic
CRM
,
Marketing Automation

El Nino CRM

January 30, 2016

Voice control of CRM, prospect and customer engagement data with Wistia and Attach, CRM and marketing automation poll results, Google Trends for CRM and MA vendors.

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Podcast Mic
CRM

Everyone Needs a Rewrite

December 12, 2015

Native advertising, removal of CRM features, CRM software rewrites, 2016 predictions, crowdsourced CRM review sites.

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Podcast Mic
Mapping
,
CRM

CRM Proximity

November 20, 2015

Steve and Sam talk CRM and mapping with Proxima Software founder David Wahl.

Listen to the podcast
Podcast Mic