intelli-CTi

intelli-CTi

What is intelli-CTi?

intelli-CTi extends the capabilities of your phone system to integrate it with your IT infrastructure. With a great range of out of the box switch coverage, proven stability and the ability to develop integration to a full range of business applications, intelli-CTi brings together two of the most powerful tools in your business so you can generate productivity gains, better reporting and collaborative activity management.

How will intelli-CTi improve my business?

Implementing intelli-CTi means you can generate significant productivity gains. Enabling faster dialling and caller identification can shave vital seconds off every phone call, meaning hours across the whole infrastructure and reductions in your business overheads.

intelli-CTi helps create what is known as the Blowfish Effect: it can make you look bigger than you really are. By making telephony a key part of your IT infrastructure, you can provide completely integrated customer services and streamline all your sales and marketing activities.

intelli-CTi Features

• Streamlined telephony activity within your business
• Improved customer relationships, service levels and customer satisfaction
• Increased telephone call efficiency and throughput
• Personalized telephone interaction - identifying callers automatically
• Increased business productivity
• Reduced development costs with ease of deployment and implementation
• Flexible deployment across multiple sites