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Boost Sales, Retain Customers, and Save Money

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Brand New UI

Our updated user interface makes finding and working with your customer information easier than ever. We've combined three navigation bars into a single new one, so you'll spend less time navigating and more time working productively. There's also a new collapsible footer that conveniently displays any integrated applications.


 

More Powerful Search

Find the information you need faster with full text search. In just a few keystrokes you'll see top results. It's quick, it's incredibly useful, and it even searches custom modules and fields.

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Better Calendar

You'll love the improvements we've made to Sugar's calendar. Create recurring meetings and calls and change their duration with the easy new drag and drop calendar interface. Send automated email reminders before your meetings to boost attendance. Invite contacts outside of Sugar to your meetings. View meeting details in other calendars with the new iCal integration. Sync your meetings to popular calendar applications with the Sugar Plug-ins for Microsoft Outlook and Lotus Notes.


 

Faster Performance

Sugar 6.5 is faster than ever. Our engineers tell us it's due to "client-side resource caching," "reduced 'getImage' load times," and "faster listview queries." What it means if you're not a software developer (or even if you are) is noticeably quicker page loads and shorter response times. Everything feels "snappier" so Sugar's more enjoyable to use and work gets done faster. It's just another example of Sugar's "user first" design philosophy.

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More new features:

outlookicon  Microsoft Outlook
Enhanced Microsoft Outlook integration

conections-icon  IBM Connections
Give your customers an enhanced social business user experience with our new integration with IBM Connections

smarter-comerce-icon  Smarter CommerceExpand the reach of IBM Smarter Commerce with an ever-expanding set of IBM integrations

ibm-puresystems  IBM PureSystems
Sugar is ready for IBM PureSystems with a pre-integrated application pattern for the new IBM PureApplication System


And finally for developers and Sugar administrators, we've made a bunch of under the cover improvements. The most important ones are:

Performance improvements to our UI and database as well as a new client side-caching framework.

Infrastructure improvements for our Sugar On-demand customers.

Architecture improvement where we have refactored our database and introduced a pluggable architecture allowing developers to more easily intgrate other business applications. Platform improvements with enhanced support for different email and browser platforms.

Have questions? Call us at (847) 655-3400 or demo Sugar in a Free Trial

 

BEST VALUE

Sugar Professional  
$35*
user/month

   
Each edition includes:
· On-premise or cloud deployment
· Scheduled data backups
· Social media integration
· Mobile device accessibility

Sugar Enterprise
$60*
user/month

Sugar Ultimate
$150*
user/month

Sales Force Automation (SFA)
Marketing Automation
Support Automation
Customer Service / Call Center Automation
Key Feature Functionality
 
 
 
Integration via web services API
Customizable Reporting
Advanced Customizable Reporting
 
Customizable Forecasting
Business Process Workflow
Social CRM
Sugar Mobile
Sugar Mobile Plus
Optional Upgrade
Sugar Plug-in for Microsoft Outlook
Sugar Plug-in for Lotus Notes
Optional Upgrade
Customer self-service portal
 
Customer Support
 
 
 
Customer support via Email
Submit and review status of support tickets online
Unlimited support
Phone support
Optional Upgrade
Developer support
Optional Upgrade
Optional Upgrade
SLA uptime guarantee (Sugar On-Demand)
99.5%
99.5%
99.5%
Storage (Sugar On-Demand)
15GB
60GB
250GB
Platform Support
 
 
 
Run Anywhere
Access To a Sandbox
Optional Upgrade
Source code access
MySQL and MS SQL server database support
Oracle 11g and IBM DB2 database support
 

Download Comparison Chart

Extend the Value of Your SugarCRM Investment

You've already trusted us with building your SugarCRM system. With the right support plan, Technology Advisors can help you increase user adoption and reduce the time, resources, and cost of operation your CRM solution.

Choose from 3 support plans. Consider upgrade options that support and maintain your system when new features, new releases, or enhancements result from changing business needs. Meet both your business requirements and your budget. Customize the level of support that's best for your organization.

View CRM Support Comparison Chart

Why Technology Advisors for CRM Support

• Single point of contact and responsibility

• Direct access to product experts

• Timely responses

• 24-hour support option

• International / Multi-lingual support options

• Support of your customizations

There's no better way to maintain and extend the value of your CRM software investment than through a Support Plan from Technology Advisors. Fill out the form below for a quote

Don't want to wait for a quote? Email or call us at 847-655-3400.

Bray Switches from Salesforce.com to SugarCRM for Worldwide, Cost-Effective Sales Collaboration

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"We’re already back to the same level of efficiency and capability that we had with Salesforce, and we are beginning to take advantage of the switch to extend CRM capabilities both within and outside Bray companies."

-Brad Kirchhofer, Chief Operating Officer, Bray International

Read more about Bray's switch to SugarCRM

DocuSign

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DocuSign is the world’s leading electronic signature solution with more than six million customers having DocuSigned more than 58 million documents. DocuSign is the fastest, easiest, most secure way to sign, track and store documents in the cloud. Click here to learn more.

Dun & Bradstreet

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Dun & Bradstreet is the world's leading source of commercial information and insight on businesses, enabling companies to Decide with Confidence® for 172 years. D&B's global commercial database contains more than 230 million business records. Click here to learn more.

EndeavorCPQ

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Endeavor publishes a CPQ platform in the Cloud to help companies make the quoting process fast, simple and accurate no matter how complex the offering. EndeavorCPQ is available as a stand alone platform or integrated with leading CRM systems.

Map-to-Lead for SugarCRM

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Map to Lead is a customized SugarCRM app that provides visual lead mining and target conversion. Display map locations for existing data points. View the location of an account and use the proximity search to see nearby points of interest. Create campaign lists by converting all the addresses on one map. Click here to learn more.

Net-Results

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Net-Results helps companies increase revenue growth and improve sales efficiency with powerful lead management solutions for marketing and sales. Click here to learn moer.

Signal

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Signal is an integrated platform for businesses to manage, monitor and measure their marketing efforts across mobile, social, email and web channels. Think CRM + mobile marketing + email marketing + social media management; one app to reach, engage and learn about your customers.

StarfishETL

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Starfish ETL (Extract Transform Load) is a premiere import/export suite of tools that provides seamless integration of data from one database with another database, whether they are hosted, on-premise, or in the cloud. It links multiple databases and systems with extreme flexibility, power, and speed. Click here to learn more.

 

Now Available:Administering SugarCRM

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Administering SugarCRM, $29.99

Setting up your CRM to match your business processes can help you get the most out of your CRM investment and increase user buy-in. The administrator tools in SugarCRM make it easy to configure your SugarCRM environment to fit your needs. In Administering SugarCRM, learn how to use all of the administrator tools. Become empowered to create new fields, add custom modules, automate processes with workflows, and set up security rules. Endorsed by SugarCRM, it is the second in the CRM Foundation Series.

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With this book learn how to:

• Set up security
• Manage users
• Modify system setting
• Set up email
• Create and modify reports
• Import and update data

• Configure SugarCRM (adding fields, modifying field settings, customizing layouts, creating relationships)
• Add new modules
• Set up forecasting and product catalog
• Configure settings for mobile access
• Perform basic troubleshooting

The second eBook in Technology Advisors’ CRM Foundation Book Series, Administering SugarCRM includes tips for working with any version of SugarCRM, including the latest versions 7.x. The Kindle Edition of the book from Amazon can be read on any Kindle device and any device with the Kindle app. It can also be read from a computer using free Kindle software available from Amazon.

Check Out Other Books We Wrote on SugarCRM

As a 3-Star Platinum and Certified SugarCRM Training Partner, we’ve harnessed our CRM implementation expertise and in-depth knowledge of SugarCRM into a unique electronic book Getting Started with SugarCRM Version 6.x. Endorsed by SugarCRM, it is the first in the CRM Foundation Series. Whether you are new to SugarCRM or just want to learn more, this book will get you started with SugarCRM.

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Getting Started with SugarCRM Version 6.x, Interactive Edition, $24.99
Compatible with iPads® only.

With embedded videos, interactive quizzes, and how-to galleries, the Interactive Edition includes unique features that you won’t find in any other book. These features provide step by step animations and demonstrations of complex topics. Interactive quizzes allow you to assess your understanding before moving on to another topic.

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availableonkindle

Getting Started with SugarCRM Version 6.x, $19.99
For Kindles, Androids, or desktops.

The Kindle Edition of Getting Started with SugarCRM Version 6.x available from Amazon can be read on any Kindle device and any device with the Kindle app. It can also be read from your computer using free Kindle software available from Amazon. However, the Kindle Edition is unable to include the videos, interactive quizzes or how-to galleries. Amazon, Kindle, and the Amazon Kindle logo are trademarks of Amazon.com, Inc. or its affiliates.