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CRM Managed Services and Support EvaluationTechnology Advisors has built three solid programs to make your CRM system run as smoothly as possible. Our experienced consultants provide the peace of mind of constantly available expertise to remove all worries with a completely managed solution. What plan is right for your business? Evaluate your options below with a detailed comparison of our three programs. | | Application | Remote Admin | Total Care | | Access to Help Desk to answer CRM System questions | X | X | X | | Receive resolutions to your problems by people certified on your CRM system | X | X | X | | Tickets can be created via phone, email, or support portal website | X | X | X | | Manage and monitor support calls via support portal website | X | X | X | | Access to CRM Knowledgebase for quick resolution | X | X | X | | Unlimited calls | X | X | X | | Common System Administrative tasks performed by Technology Advisors | | X | X | | Daily, Weekly, and By request tasks | | X | X | | Remove the need for a dedicated internal System Administrator | | X | X | | End User Support on CRM functionality | | | X | | All System Administrative tasks recommended and performed by Technology Advisors | | | X | | A completely managed Customer Relationship Management (CRM) System | | | X |
As an add-on to either Remote Admin or Total Care, Upgrade Assurance relieves your IT staff of performing upgrades and installing service packs and hot fixes, by gving that responsibility to an expert consultant at Technology Advisors.
Contact us to learn more about how our customer support and on-site support offerings can help you improve your efficiency by reducing your downtime and freeing up your internal resources to focus on serving your customers. Call Jim at 847-655-3446 or e-mail us at
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