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KnowledgeSync
The right information – sent to the right people, at the right time, via the right device – is critical to the success of your organization. Emailing an invoice to a client when they place an order. Faxing a purchase order to a supplier when stock runs low. Scheduling a sales rep to follow-up with a prospect who hasn’t been contacted. Or taking an incoming email and creating a support ticket. KnowledgeSync automates these processes – across your organization – as the industry’s leading Business Activity Monitoring solution.
KnowledgeSync is a business intelligence tool that monitors data in SalesLogix as well as in incoming e-mail messages for critical, time-sensitive content or conditions. When such conditions are detected, KnowledgeSync sends out alert messages via e-mail, fax, pager, PDA, cell phone, and the web. KnowledgeSync also dynamically updates SalesLogix with the details of what has occurred, and what needs to occur to best address clients’ needs.
For more information e-mail or call Jim Daly at 847-655-3446.
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