Zendesk is the leading provider of proven, cloud-based customer service software. It’s the fastest way for growing organizations to enable great customer service because it facilitates excellent one-on-one support to build out self-service options and proactive customer engagement. Zendesk’s goal is to enable customer relationships that are more personal and productive by streamlining support with time-saving tools like ticket views, triggers, and automations. This helps you get straight to what matters most — better customer service and more meaningful conversations.Request a Free-Trial
Zendesk for Gmail
Have a Gmail account? Zendesk for Gmail simplifies customer service by allowing support teams to manage tickets directly from the inbox with the most important Zendesk features front and center.Request a Free Trial
Zendesk keeps all your customer conversations in one place with unlimited email addresses, social media connections, transcribed voicemails and calls, and real-time chat.
Reporting & Analytics
Measure your customers' satisfaction and your support team’s performance. You can even measure your entire organization’s performance against others in your industry with the Zendesk Benchmark.
Apps & Integration
Customer service is a team effort. Luckily there are over 100 apps that plug into Zendesk, so you can unite your business by integrating your favorite tools. And for custom integrations, you can take advantage of Zendesk's robust API.
Combine support data from over 16,000 participating Zendesk customers. Use Zendesk Benchmark to measure your support quality on several metrics, compare your company to your competitors, and discover new strategies to raise your customer satisfaction.