11 Ways Your Small Business Can Avoid The Summer Slump

Guest Post by: Meredith Wood
The summer slump is currently affecting offices across the country -- and it’s likely happening in your office, too.

This phenomenon impacts 53% of US office workers, who report feeling distracted during summer months. This distraction comes with a cost -- 25% of workers report feeling less productive at work from Memorial Day to Labor Day.

CRM for Manufacturing: Why and How?

Why are manufacturing companies choosing to adopt CRM software? How are your peers using CRM for manufacturing? How did they find the right fit? We asked a few of our manufacturing customers about their experiences to uncover common trends. Here’s what we found:

Why CRM for Manufacturing?

When it comes to using software, the manufacturing industry is on top of its financials. The customers we spoke with all were wise to the power of ERP. They already used an ERP and understood its value. However, they began looking at CRM solutions after realizing the ERP lacked capabilities for deep customer management.

Software & Soft Skills: Great Customer Experiences Need Both

As Bob Dylan would say, “The times they are a changin’.” In the business world, those changes have meant an explosion in Cloud software adoption, integrated systems, automation, AI, and predictive intelligence. These digital tools are helping companies rapidly accelerate operations and tend to customers faster than ever. But with all our software efficiencies, are we losing the personal skills that build lasting relationships?

CRM Data Management Best Practices

A CRM administrator is responsible for maintaining a lot of things related to the company’s CRM data. So, when the overall health of the data is in jeopardy, the Admin can find himself in a position where he must act. Whether your data is at risk, or you’re trying to be proactive to prevent issues, a CRM data management plan is crucial for the longevity of your CRM success. Here are our top four tips for CRM data management best practices (With video clips!).

#1: Audit Your Data

Auditing your data is a crucial first step in any CRM data management plan. You won’t know how to move forward if you don’t have a clear picture of where your data stands in the first place.