Creatio User Group: Dynamic Case Management

Dynamic Case Management (DCM) is Creatio's tool for managing unstructured business processes. Businesses may choose to use DCM when there are multiple ways to reach a goal but none of them can be predicted. The feature helps set the order and parameters of case stages, and specify the steps and tasks for each stage.

Duration: 1 hour
Cost: FREE!

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Presenters

Megan Sheehan

Trainer & Business Analyst

Megan is a CRM expert who helps clients design and build their CRM systems, and trains their teams on how to properly implement. She’s been part of the Technology Advisors team since 2012 and has written three books on CRM. Megan also co-hosts online user groups for various products where she teaches attendees about the latest updates, features, and functions.

Danine Midura

Director of Marketing

As Director of Marketing for Technology Advisors Inc., Danine spearheads TAI events, campaigns, SEO and website management, webinars, user groups, and social media efforts. Her goal is to support TAI's mission to listen, personalize, and stay with its customers by crafting honest, helpful, and insightful marketing content. Danine's interests include blockbuster disaster movies, tank tops in an array of colors, used book stores, Jurassic Park, and being surrounded by trees.