CRM Talk Podcast

In their CRM Talk podcast, Technology Advisors Inc. co-founder Sam Biardo and CRM Switch co-founder Steve Chipman discuss everything CRM – from the latest releases, to trends in the market, and the future of business technology. Sam and Steve have a combined expertise of 45+ years in the industry, and they bring that expertise to the table in these informative & fun podcast episodes. Join these two experts as they interview technology influencers, banter about recent software news, and give valuable advice for streamlining data & improving business processes. Available for free on the iTunes Store.

Sugar Cubed CRM Talk

Follow the Sugar Cubed CRM Talk podcast where we discuss everything Sugar. Bringing together Justin's experience as a developer with Megan's background training users and administrators, Megan and Justin discuss their current projects, talk with special guests, and preview what to expect in future Sugar releases. With information for Admins, Developers and Users, subscribe today on iTunes or sugarcubedcrmtalk.com to learn how to get the most from your CRM investment.


June 28, 2019
Rich Green is Chief Product Officer and CTO at SugarCRM. Rich leads SugarCRM’s engineering and product management teams and is responsible for the product vision and global strategy of the award-winning Sugar platform. In this episode, Sam and Steve ask Rich for his perspectives on and his vision for CRM. Listen to this Podcast
May 18, 2019
Massive Salesforce outage, multi-tenant vs. single tenant hosted CRM databases, SugarCRM acquires Collabspot and Salesfusion, Sugar’s new quoting module, Sage sunsets SageCRM Online, bpm’online’s low code no code, citizen developers. Listen to this Podcast
March 31, 2019
Sam & Steve talk to Max Altschuler, Vice President of Marketing at Outreach, about sales engagement and how Outreach facilitates multi-channel sales communication with prospects. Listen to this Podcast
February 27, 2019
A discussion with Greg Martinelli about CRM in the agricultural business. Greg is an ag sales trainer, coach and speaker. Listen to this Podcast
January 29, 2019
The deep freeze hits Chicago just in time for the bpm'online conference. Sam previews his talk at the conference. Listen to this Podcast
January 9, 2019
Sam’s latest wine club, when & why Infor CRM wins, a look back at 2018 acquisitions, ContactOut Chrome extension, Wix gets into CRM, “CX” in 2019, CRM in email client sidebars, CRM AI in 2019, 5 CRM trends for 2019, bot backlash. Listen to this Podcast
November 15, 2018
Instead of show notes for this episode, we’d like to use this real estate to provide information about options for making a donation to victims of the Camp Fire. The Red Cross and AT&T Text CAWILDFIRES to 90999 to make a $10 donation. Listen to this Podcast
October 4, 2018
Dreamforce 2018, Inform, CRM AI offerings, SugarCRM’s input on why they win deals. Listen to this Podcast
September 8, 2018
A bad technology day, how we can collectively put an end to call center cold calls, a review of CRM Magazine’s 2018 CRM Market Awards winners, The ascents of Microsoft & Zoho, how long it really takes to become a CRM leader, how little separation there is among the top ranked vendors in point scores. Listen to this Podcast
August 23, 2018
Accel KKR makes a 9 figure investment in SugarCRM. Some of the other potential compatible AKKR companies. Sugar’s redesign and re-architecture. Sugar’s one-clickedness. Mitch Lieberman‘s take on the investment and his advice, including going all in on the cloud. How the sales team needs to be more consultative and real. The idea of conversational engagement. Listen to this Podcast

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