How CRM Benefits Healthcare

Enhanced patient engagement
Streamlined communication
Improved appointment management
Targeted outreach
Secure data management
Patient satisfaction monitoring
Patient retention and loyalty
Efficient payment processing
Clinical trials management
Referral management

Tech Challenges of the Healthcare Industry

Interoperability and Data Integration

Healthcare systems often use different software and data standards, making it difficult to share and integrate patient information seamlessly.

EHR Adoption

Electronic Health Records improve access to patient information, reduce medical errors, and enhance care coordination, but many healthcare organizations struggle with its adoption and meaningful use.

Legacy Systems

Many healthcare organizations still rely on outdated legacy systems, which can hinder technological advancements and data sharing.

Workflow Integration

Implementing new technologies without disrupting clinical workflows and increasing administrative burden is a significant challenge. Healthcare providers must carefully plan technology adoption to minimize disruptions.

IT Talent Shortage

The demand for skilled IT professionals in healthcare often outpaces the supply. Healthcare organizations may struggle to find and retain qualified IT staff to manage and support their technology systems.

Health Information Exchange (HIE)

Sharing patient data across healthcare organizations and systems remains a challenge. Developing secure and effective HIE networks is crucial for providing coordinated care.

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What Customers Say About Us

Before Creatio, measuring and tracking KPIs and metrics was cumbersome due to the multitude of different systems. However, Creatio now enables us to analyze data effortlessly through dashboards, making it simple and greatly appreciated by managers for its ease of access to the necessary information.
Sam Mariani CRM Administrator at Cornerstone Bank
Having all this information in one place, where we can easily access individual responses, heat maps, and various types of data, is a valuable addition to our core need, which was CRM. Creatio offers exceptional marketing capabilities that are user-friendly, making it an excellent solution addressing one of our business needs, which we weren't expecting looking for a CRM tool.
Sam Mariani, CRM Administrator at Cornerstone Bank
Over the past year, following the implementation of Creatio, our associates have entered an impressive 93,000 customer notes into the system. This substantial volume of valuable data empowers us to significantly enhance our customer service.
Sam Mariani
Incredibly impressed by their competency to solve our problem and also think future. TAI was able to show that spending more for a cloud implementation was not necessary and in this instance, rebuilding on the LAN was certainly better than replacing with another product.
Dennis F., National Bureau of Property Administration
They are a complete package. Every member of this team is of high caliber and the whole team is well organized. Their response to feedback is superior to any third-party vendor I have worked with.
Brian M., Keller-Heartt
Technology Advisors immerse themselves into your project. They go beyond to understand your current systems and what you are trying to achieve. They have extensive knowledge and experience, which they bring to each project.
Montelle D., Haynes International, Inc.
Technology Advisors has helped us to transform our data from one CRM to another without any interruption. They have helped us every step of the way to successfully integrate to fit our business needs.
Brianna S., Burrus Seed
I have worked with TAI for over 15 yrs. with my past two organizations and look forward to continuing our relationship for many years to come. Working with TAI has proven to be a one stop shop for my organization from all phases of CRM support and technology review to quality and cost analysis and product review. This has ensured we have had the latest technology at a fair price for our organization with amazing support from TAI.
Linda S., Recept Pharmacy
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