Podcasts

In their CRM Talk podcast, Technology Advisors Inc. co-founder Sam Biardo and CRM Switch co-founder Steve Chipman discuss everything CRM – from the latest releases, to trends in the market, and the future of business technology. Sam and Steve have a combined expertise of 45+ years in the industry, and they bring that expertise to the table in these informative & fun podcast episodes. Join these two experts as they interview technology influencers, banter about recent software news, and give valuable advice for streamlining data & improving business processes. Available for free on the iTunes Store.

CPQ
,
Salesforce
,
Infor CRM SLX

Between Vacations

October 16, 2015

Sam & Steve discuss Dreamforce, Infor Next San Diego, CPQ technology, Amazon EC2 & S3, Chromebooks, Vertical CRM vendors and LinkedIn as CRM.

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Salesforce

Wispy Cirrus Clouds at Dreamforce

September 17, 2015

Steve interviews Brandon Bruce, co-founder of CirrusPath, at Dreamforce 2015 in the Admin Lodge.

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CRM

Useful CRM Cases

August 18, 2015

Sam and Steve talk about CRM use cases and about a bottle of 2001 Casanova di Neri Brunello.

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CRM
,
Marketing

Against Doctor’s Orders

July 16, 2015

Ignoring orthopedists, Apple Watch flop, Government CRM, poor man’s B2B landing pages

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Marketing Automation
,
Project Management
,
Predictive Analytics

Hawkish Warriors

June 20, 2015

After congratulating one another for the respective championship victories of the Hawks and the Warriors, Sam and Steve discuss CRM project management, the effectiveness of drip email, big data and predictive analytics.

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Salesforce
,
Sales
,
CRM

The Salesfortification of Sage

May 24, 2015

Steve and Sam lightly deconstruct the Marc Benioff / Stephen Kelly fireside chat about the upcoming release of Sage Life, a small business accounting application that’s being built on the Salesforce1 platform. This is followed by a discussion about verticalized CRM.

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CRM
,
Zoho
,
Salesforce

Salesforce Speculation Frenzy

May 4, 2015

Sam and Steve discuss all the speculation that was sparked by Bloomberg’s report that salesforce.com “is working with financial advisors”. Zoho’s CEO speaks out. CRM product upgrades and rewrites.

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HubSpot
,
Microsoft Dynamics

Converging on CRM

April 3, 2015

Steve & John discuss Convergence 2015, InsideSales, ProsperWorks, HubSpot CRM and Larry Ellison.

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Salesforce
,
Microsoft Dynamics
,
SugarCRM

Salesforce, Microsoft Dynamics CRM or Sugar?

March 14, 2015

Sam, Steve and guest John Kassar discuss the differences and similarities among Sugar, Microsoft Dynamics CRM and Salesforce.

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CRM Improvement
,
CRM

Prototypical CRM

March 3, 2015

CRM prototypes, configuration vs. customization, Sage’s salesforce.com announcement, Google’s new mobile-friendliness standards, Amazon Prime addiction.

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