Podcasts

In their CRM Talk podcast, Technology Advisors Inc. co-founder Sam Biardo and CRM Switch co-founder Steve Chipman discuss everything CRM – from the latest releases, to trends in the market, and the future of business technology. Sam and Steve have a combined expertise of 45+ years in the industry, and they bring that expertise to the table in these informative & fun podcast episodes. Join these two experts as they interview technology influencers, banter about recent software news, and give valuable advice for streamlining data & improving business processes. Available for free on the iTunes Store.

CX
,
CRM

CXM Ahead

May 28, 2016

CRM Evolution conference, customer portals, customer experience management (CX, CEM or CXM), Salesforce NA14 downtime, voice commands and CRM, Amazon Echo, Calendly, Google Slides API & CRM use cases.

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Data Cleaning
,
Email Marketing

CRM Database Cleaning

April 27, 2016

Apple news, being an airline passenger in the 1960’s, Sam’s CRM database cleaning effort, limiting the number of marketing automation system records.

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Marketing
,
Marketing Automation

Stacks of Marketing Technology

March 25, 2016

Sonoma wine, MarTech, the marketing technology stack, how to develop a marketing automation playbook.

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Gamification
,
Marketing Automation

CRM Fun & Games

February 26, 2016

Sam and Steve discuss gamification and touch on the benefits of a marketing automation playbook.

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CRM
,
Marketing Automation

El Nino CRM

January 30, 2016

Voice control of CRM, prospect and customer engagement data with Wistia and Attach, CRM and marketing automation poll results, Google Trends for CRM and MA vendors.

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CRM