Your Sugar Workflow Solution
SierraCRM's Process Manager Enterprise is a SugarCRM add-on module that automates daily tasks associated with servicing and supporting customers. Its functionality enhances the creation of workflows in SugarCRM and enables your employees to spend less time managing data and more time focused on what’s important.
Automatically send emails, schedule calls, and create new tasks when leads are entered into your SugarCRM.
Case & Support Management
Keep your customer service on point by verifying new cases and ensuring they are redirected to the correct departments.
Service Level Agreements
Guarantee the delivery of your customers’ purchased services with this powerful tool.
Process Manager Enterprise manages your contract approval process to keep things running smoothly.
Sales Process Automation
Process Manager alerts your sales team of key dates so they never miss a customer interaction.
Set up automatic emails to stay in communication with your customers and pass along valuable sales insights to your team.