Chicago, IL (March 11, 2019) – On March 7, top CRM software provider, SugarCRM (product name Sugar), announced the acquisition of Collabspot email integration products. Through the acquisition, Sugar will now feature Collabspot within the product as a way to connect email programs like Gmail and Microsoft Outlook for synchronizing messages, contacts and calendars.
The acquisition is in line with SugarCRM’s strategy to expand its product power and streamline the collaborative experience for its users. The Collabspot product already functioned as the email integration of choice for many Sugar users, with innate capabilities for sharing information with the Sugar product.
Sugar users access the Collabspot sidebar from within their Sugar instance to automate follow ups and reminders, track social interactions, save relevant email conversations, and utilize preconfigured email templates.
Technology Advisors is an advanced Sugar partner and Collabspot partner. The company will continue selling the Sugar product — now with Collabspot baked in — and training customers on how to use their Sugar instance to maximize efficiencies and adapt to the way they work.
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience.
Technology Advisors, Inc.