GDPR

Blog

Customer Data in CRM Systems: Compliance in Three Steps

December 7, 2020

The regulatory landscape has become increasingly complex over the years, leaving companies with a number of requirements to meet and hefty fines in cases of non-compliance. So, here are the key rules to keep in mind when retaining customer data in CRM systems.

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CRm data compliance
Podcast

UX Darkness

November 15, 2018

Instead of show notes for this episode, we’d like to use this real estate to provide information about options for making a donation to victims of the Camp Fire.
The Red Cross and AT&T
Text CAWILDFIRES to 90999 to make a $10 donation.

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Podcast Mic
Podcast

Artificial Reservations

June 2, 2018

The GDPR is in effect, Salesforce earnings, CRM industry growth, data augmentation, CRM and AI, GDPR and ABM, un-gating content, conditional CTA visibility by country, the ultimate objective comparison between Salesforce and Microsoft Dynamics 365, image size and SEO, website conversion actions,…

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Podcast Mic
Video

Sugar Version 8: What you Need to Know [FULL RECORDING]

April 27, 2018

Our SugarCRM experts as they go over the new GDPR compliant functionality and other useful features of SugarCRM Version 8 in this online discussion.

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Video

Sugar 8 GDPR Features

April 27, 2018

What GDPR compliant features did Sugar introduce in their version 8 release? This clip reveals them.

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Podcast

Countdown To GDPR

April 20, 2018

GDPR will take effect in just over a month. Ian Gotts of Elements.Cloud returns to discuss GDPR with Sam and Steve.

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Podcast Mic
Video

Preparing your CRM for GDPR

April 5, 2018

Here are a few tips for how to prepare your CRM data and use your system to help you comply with GDPR.

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Video

Using Your CRM to Reduce GDPR Impact

April 5, 2018

In this clip, we name a few ways you can reduce the impact of GDPR on your data through functions of your CRM system

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Video

CRM Provider Compliance

April 5, 2018

What is your CRM provider responsible for in terms of GDPR compliance? Here's a quick overview.

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Video

6 Steps to GDPR Success

April 5, 2018

How does DQonDemand help you create a master subject view? What steps do they recommend for GDPR success?

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Video

Unraveling your Customers' Ball of Grief

April 4, 2018

appRules is a tool to help you manage customer data and start unraveling their ball of grief

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Podcast

Vanishing Best of Breed

March 30, 2018

Sam’s new hip parts, his plan to #DeleteFacebook, messing with Facebook’s algorithm, cleaning up LinkedIn letter by letter, Salesforce’s purchase of MuleSoft, what acquisitions mean for the Salesforce ecosystem, vanishing best of breed in the CRM industry, Salesforce’s small business moves,…

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Podcast Mic
Blog

GDPR & bpm'online

March 26, 2018

bpm'online is a process-based CRM company with roots in Europe. The company ensures they are processing data and offering security options that align with GDPR requirements. bpm'online recognizes its role as both a data controller and data processor, depending on the situation. They break…

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GDPR May 25
Blog

GDPR & Infor CRM

March 22, 2018

What is Infor CRM doing to prepare its system for the GDPR? Let’s take a quick look at how Infor is approaching GDPR compliance and the steps its teams are taking to ensure success.

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GDPR
Blog

GDPR & SugarCRM

March 14, 2018

We're looking at some major CRM systems and how they're preparing for GDPR compliance. Here’s what we know about SugarCRM's plans for GDPR compliance.

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GDPR