Eleanor Hecks is the Editor in Chief of Designerly Magazine, where she specializes in researching the latest business and design technology. Follow Eleanor on LinkedIn or X to keep up with her latest work.
The massive consumer packaged goods (CPG) industry is made up of everything from cereal to toothpaste to cleaning supplies. Getting ahead of the competition and keeping a positive reputation requires attention to quality control and stellar customer service. If you’ve struggled to maximize profits…
Data breaches and other types of privacy complaints can damage your reputation and sour customer relationships. Part of your responsibility in having a customer relationship management (CRM) system involves ensuring compliance while still improving communication with your audience.