Podcasts

In their CRM Talk podcast, Technology Advisors Inc. co-founder Sam Biardo and CRM Switch co-founder Steve Chipman discuss everything CRM – from the latest releases, to trends in the market, and the future of business technology. Sam and Steve have a combined expertise of 45+ years in the industry, and they bring that expertise to the table in these informative & fun podcast episodes. Join these two experts as they interview technology influencers, banter about recent software news, and give valuable advice for streamlining data & improving business processes. Available for free on the iTunes Store.

AI and Machine Learning
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Integration
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Data Migration
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CRM Customization
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Sales
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Marketing
,
Service Management

CRM AI Use Cases

April 12, 2023

Sam and Steve discuss CRM AI use cases for sales, marketing, customer service, customization & configuration, data migration & integration, analytics, and automations.

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AI and Machine Learning

Dumbed Down By AI

February 24, 2023

Sam & Steve forget how to think on their own, Enterprise AI megatrends, using ChatGPT for CRM test cases and test data

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AI and Machine Learning
,
Low Code
,
Marketing

Generative CRM & Marketing

January 13, 2023

Tech layoffs, low-code development, ChatGPT in marketing, social media marketing

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Low Code

How Low Can You Code?

April 19, 2022

Sam and Steve talk about low-code CRM, along with some of the pitfalls of giving citizen developers all-too-easy control over enterprise system modifications.

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AI and Machine Learning

Scott Eller of Neuraswitch

January 24, 2022

Steve and Sam talk to Scott Eller, Chief Relationship Officer & Co-founder of Neuraswitch about transcription, redaction, and sentiment analysis.

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Podcast Mic

Skynet Marketing

December 29, 2021

A rundown of current marketing & sales AIs.

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CRM
,
HubSpot
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Low Code
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Salesforce

Mathematical CRM Failure

November 9, 2021

In this episode, Sam and Steve talk about enforcing security for remote work, Covid's effect on shared work spaces, hindsight 2020 Covid predictions, Creatio's unique approach to a virtual conference, Sam's mathematical mindset around phased implementation, Salesforce sunsetting the Legacy Workflow Builder, the use cases for low code, integration uptime, people not reading iHateCRM.com, HubSpot's biggest product announcements, handling CRM custom objects, Snowflake, and Destination CRM's 2021 CRM Industry Awards. Steve also previews his thoughts on AI and marketing, which will be addressed in greater depth next month!

Creatio ACCELERATE Conference Registration: https://www.creatio.com/page/accelerate-2021?activity=digitalevents?partner=technologyadvisors

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Sales
,
Sales Force Automation
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CRM
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Email Marketing

Kevin Snow of Time On Target

October 1, 2021

Steve and Sam interview Kevin Snow, CEO of Time on Target, sales expert, and technology geek, about CRM implementation challenges, introverted sales people, accurate sales forecasting, and more.

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Creatio
,
Low Code

Andy Zambito of Creatio

August 2, 2021

Andy Zambito, Chief Sales Officer, Americas at Creatio, joins Sam & Steve to talk about process management, CRM, digital transformation, low-code, tailored experiences, differentiation, speed of change, speed of operations, and more.

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CRM
,
Marketing

Listmania Part Deux

June 23, 2021

10 questions you should ask when looking at integrating your CRM, 5 reasons a spreadsheet is not a database, 8 plugins to use with your new WordPress site (relating to Google’s new page experience standards)

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Podcast Mic