In their CRM Talk podcast, Technology Advisors Inc. co-founder Sam Biardo and CRM Switch co-founder Steve Chipman discuss everything CRM – from the latest releases, to trends in the market, and the future of business technology. Sam and Steve have a combined expertise of 45+ years in the industry, and they bring that expertise to the table in these informative & fun podcast episodes. Join these two experts as they interview technology influencers, banter about recent software news, and give valuable advice for streamlining data & improving business processes. Available for free on the iTunes Store.

Creatio, HubSpot, Salesforce


Episode 100 Published: January 28, 2021

Salesforce’s Vaccine Cloud, Sam’s vaccine shot scheduling nightmare, Sam’s joint webinar with Creatio, CRM 3.0, how low code/no code has altered roles in CRM deployment & management, field service, ABM, video selling, video training, CRM best practice videos, de-densifying your slide decks, HubSpot’s customer code deck, explaining difficult to explain concepts, telling a story, content distribution.

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Creatio, Salesforce, SugarCRM


Episode 99 Published: December 22, 2020

Salesforce’s acquisition of Slack (and Acumen), SugarCRM acquires its largest partner W-Systems, CRM vendors & leads, getting found for CRM searches, Creatio’s 24 hour event, low-code solutions, BA to developer ratios, Facebook acquires Kustomer, visual development tools & whether they are necessarily simple, the Microsoft/C3.ai/Adobe alliance, CRM predictions for 2021.

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Wistia Adds Audio

Episode 98 Published: December 7, 2020

An interview with Josh Johnson, senior product manager at Wistia, about Wistia’s new audio hosting platform for marketers.

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AI and Machine Learning, CX, Marketing, Sales, SugarCRM

David Campbell of SugarCRM

Episode 97 Published: October 23, 2020

David Campbell, Vice President of Product Marketing at SugarCRM, joins Sam & Steve to discuss sales, marketing, customer support, data, AI and the customer experience.

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HubSpot, Infor CRM SLX

Muting Rogan

Episode 96 Published: October 1, 2020

The west coast in flames, whether a podcaster should host the next presidential debate, CRM product news from Inforum, updates from HubSpot’s virtual Inbound conference.

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CRM, Marketing, Training

Emoji Queries

Episode 95 Published: August 6, 2020

Sam’s commitment to golf, the NHL and NBA bubbles, deploying CRM & training CRM users during a pandemic, using emojis for product searches, the most effective forms of marketing in 2020

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Zooming Requirements

Episode 94 Published: June 25, 2020

A moratorium on CEO interviews, iOS 14 & location tracking, an “off the grid” mobile option, marketers’ digital transformation, new Google My Business features, gathering requirements & conducting online workshops.

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Creatio, CRM, HubSpot, Salesforce, StarfishETL

Meteorologist Backdroppings

Episode 93 Published: April 30, 2020

Musings about online meeting technologies and how they’re being used. How CRM vendors are helping out with discounts and free components.

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Marketing Automation, Sales


Episode 92 Published: March 21, 2020

Sam & Steve talk about ways to adapt your sales and marketing to our current reality.

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Marketing Automation, Sales Force Automation

Work Distancing

Episode 91 Published: March 13, 2020

CRM & marketing automation news and information for March 2020

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