Sugar Developer Essentials is a fundamental customization training opportunity for new and existing Sugar developers. Build competence and confidence working with Sugar through live, hands-on training with one of our expert SugarCRM trainers. This training option is designed for new Sugar developers responsible for developing custom functions and integrations with Sugar.

For those who need to know it all, comprehensive end user training covers all of the sales, marketing, and service functions of SugarCRM. This type of training often applies to those who need to train, guide and/or support others within their department or across their organization.

Manage your SugarCRM effectively and efficiently. This training will give you an overview of how to use all the administrative tools for making configuration changes to your CRM instance, such as managing users and roles, adding new fields, modifying dropdowns, and using SugarBPM.

This option focuses specifically on the sales functions of your SugarCRM instance. Learn how to utilize sales management tools, forecasting, contract management, mobile sales, quotes, opportunities, and more. Use your knowledge from this training to shorten the sales cycle and drive customer acquisition.

This training option is designed for marketing users who want to master Sugar's uses for their promotional efforts. Participants will leave with a new understanding of the system’s lead management capabilities, marketing campaign functions, event management tools, and more. This opportunity will position you for better demand generation and stronger marketing ROI through the platform.

This is meant for users working in customer service centers, HR, and other customer-centric departments. Learn how to use cases and Sugar’s agent dashboard to easily manage customer requests, as well as using knowledge management and customer portal functions. This training will position you to maximize customer satisfaction and delight your customers.