Sugar Developer Essentials is a fundamental customization training class for new and existing Sugar Developers. Build competence and confidence working with Sugar through live, hands-on training with one of our expert SugarCRM trainers. This class is designed for new Sugar Developers responsible for developing custom modules and integrations with Sugar.

The most comprehensive of the End User training classes, this course is designed for individuals who need an in-depth understanding of the features and functions of SugarCRM in order to train, guide and/or support others within their department or across their organization.

Manage your SugarCRM effectively and efficiently. This class will give you an overview of how to use all the administrative tools for making configuration changes to your CRM instance.

This course focuses specifically on the sales functions of your SugarCRM instance. Learn how to utilize sales management tools, forecasting, contract management, mobile sales, quotes, opportunities, and more. Use your knowledge from this training to shorten the sales cycle and drive customer acquisition.

This training course is designed for marketing users who want to master Sugar's uses for their promotional efforts. Participants will leave the class with a new understanding of the system’s lead management capabilities, marketing campaign functions, event management tools, and more. This course will position you for better demand generation and stronger marketing ROI through the platform.

This training course is meant for users working in customer service centers, HR, and other customer-centric departments. Most courses will include in-depth training on service functions like case management, service catalogs, knowledge management, and requests, but may vary. Ask your trainer for an outline of what to expect for your Sugar Serve training.