check sugar licenses

How to Check You License Usage in Sugar

A customer recently asked me if there's a way to check how many licenses they've purchased from SugarCRM and how many active users they have. Knowing the number of licenses you have is always a good idea. If you need to add licenses, or change something about your Sugar instance, you have the information in-hand to simplify planning and budgeting. Here's how to check your license usage and active users in Sugar. 

How to Check Your License Usage

1. Go to the Administration page

admin page

2. Click the "License Management" link under the Sugar Connect header

license management

3. Note the listed Number of Users

sugar users

How to Check the Number of Active Users in Sugar

1. Go to the Reports Module


2. Search for "Licensed Users" list

licensed users

3. Open the Report and note the total umber of users listed

total number of sugar users


For more help using your Sugar product, tune in to our bi-monthly SugarCRM user groups

Megan Sheehan
Trainer & Business Analyst

Megan is a SugarCRM expert who helps clients design and build their CRM systems. She’s been part of the Technology Advisors team since 2012 and has written three books on SugarCRM in that time. In addition to training clients, Megan co-hosts a SugarCRM focused podcast with Justin called “Sugar Cubed CRM Talk”. She also teaches SugarCRM classes each month. Details about these courses can be found on the Sugar University webpage.

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