In today’s world, customers have more distractions and ways to research and buy than ever before. If you want to attract and keep them, you need to create a satisfying, consistent customer experience across all your channels.
Infor CRM Xbar
Infor CRM Xbar for Microsoft Outlook lets you access your CRM information from right within your email platform. No more jumping back and forth between CRM and email. Watch this quick demo to see Xbar in action!
- Great for mobile
- Organizes unstructured email info as defined tasks, opportunities, leads, accounts, social media conversations, etc.
- Drag and drop email signatures from Outlook
- Lead, contact, account, and history information from Infor CRM accessible directly within Outlook
Infor CRM Resources
Infographic: Infor Customer Experience Suite
Infographic: Three Ways Real-Time Customer Interaction Enhances Marketing
With inbound marketing, you don’t have much time to engage prospective customers, so your first offer needs to be compelling to get a high response rate. From there, you can use real-time insights to refine subsequent offers and personalize every touch point along your customer’s journey.
Top 10 Reasons to Choose Infor CRM
Whether you deploy Infor CRM™ in the cloud, on-premise, mobile, or in a hybrid environment, you always maintain total control of your system and ownership of your data. Easily upgrade, migrate from on-premise to the cloud, or bring your data in-house when it makes sense for your business.
National Bureau of Property Administration Confidently Uses Infor CRM to Stay at the Top of Their Industry
The original technology partner created custom code which was constantly breaking. Troubleshooting the issues and managing the bad data it produced had become overwhelming. The client had a spaghetti bowl of data that didn’t satisfy even the basic requirements of their software program thus making all things more difficult.
ReCept started looking for a new Customer Relationship Management (CRM) solution when management realized their current system was holding everyone back. The old system was not compatible with ReCept’s other programs, so sales representatives were doing double the work to track and maintain customer demographic information. Visibility between departments was almost non-existent, and because the teams couldn’t see what was coming up in queue they lost efficiency and often overlapped their efforts.