How To

Video

Creatio Business Rules: Dependently Read Only Fields

In this user group segment, our Creatio expert highlights how and when to use dependently read only fields in Creatio. These business rules allow you to define logic and lock fields for editing in specific situations.

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Video

Creatio Business Rules: Calculations

In this clip from our recent Creatio user group, our experts discuss and demo how to use Creatio Business Rules to set up basic calculations that will update when a business rule is met.

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Video

Creatio Business Rules: Showing & Hiding Elements

In this clip from our recent online user group, we show you how to set up business rules in Creatio to show and hide elements. Our Creatio experts also offers her tips for when to use this feature, and when to consider using multiple pages instead.

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Video

Creatio Business Rules: Online User Group

In this full recording, our experts take users through the five different scenarios for using Business Rules in Creatio. We covered Creatio Business Rules a few years back in one of our older Creatio User Groups, however, since then, Creatio has added new features and functions to these…

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Video

Studio Creatio: Online User Group

During this online user group discussion, our experts build a warranty process in Creatio's low code automation tool, Studio.

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Video

Building a Low Code Process in Creatio

After a brief discussion on the benefits of low code applications, we will build an expense tracking & approval section in Creatio. You will see how quickly (and without coding) you can add a new section, create fields, use business rules, and create processes.

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Blog

How to Fix "internal server error" When Emailing From SugarCRM

However, in the past year, I've noticed an internal server error will sometimes occur when setting up a new user. After some investigation, I found some Office 365 Admin settings necessary that fixed it. In this post, I'll detail what Admins should be looking for and the steps they must…

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SugarCRM internal server error
Blog

How to Install Sugar Connect on Office 365

Sugar Connect is SugarCRM’s Outlook 365 email integration product. Connecting Outlook to Sugar provides multiple benefits for the user, allowing them to access CRM information from their email sidebar, sync and access shared calendars, and much more.

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How To
Blog

Triggering an Email Notifications for an Event in Creatio

Sometimes, when a certain action happens in Creatio, you want one or more recipients to be notified of the action via email. You can easily build a process to make this happen. Building a process requires system administrator rights.

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email trigger
Blog

The Importance of CRM Response Time Analysis

When deploying a new CRM, we must consider how the system performance between the client and servers will factor into the CRM’s performance for users. Response time plays a key role in users' ability to adopt the system. Before the CRM goes live, it’s important to determine the CRM response…

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CRM response time analysis
Blog

Getting a Grip on Predictive Analytics

What do we need to know about predictive analytics? How are industries using it and how can we do the same? We’ll try to get a grip on those answers.

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predictive analytics
Blog

How to Use the Creatio Gauge Widget to Track Progress Towards a Goal

You can set up a gauge widget in Creatio to track progress towards a goal in the Dashboards section, on the Dashboards within any other section, or on a record page. In this example, we will set up a widget on a new Dashboard tab in the Dashboards section.

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progress towards a goal
Blog

How to Display Top N Rows in Creatio Using Detail Area

Creatio has a quick and easy way to build a detail area (a.k.a. one-to-many relationship). You've probably already tried using the detail wizard and Creatio auto-magically generated the functionality for you behind the scenes. So easy! Let's take that one step further.

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Creatio display top rows
Blog

How to Use Visual Content on Social Media to Improve your Customer Service

It’s no secret that when it comes to volume, text has given way to visual content on social media platforms. Primarily visual social networks such as Instagram and YouTube continue to acquire more daily users, with these users visiting the platform more frequently and collectively uploading…

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social media
Blog

How to Check and Maintain Data Storage Capacity in Sugar

Did you know the subscription level of your Sugar Cloud instance dictates your data storage capacity? If you didn’t know, you probably haven’t hit your data limit; but you may be closer than you think! If you exceed capacity, you could be charged fees. No one likes fees. So, let’s consider some key…

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data storage