SugarCRM recently introduced its Productivity Suite — a bundled offer combining the flagship Sugar Enterprise CRM with the Hint relationship intelligence tool and Customer Journey plug-in. The goal of uniting these products is to reduce the cost of sales, save time, and increase sales... Continue Reading
Introducing Schema Tools for bpm’online
Pulling bpm'online's most current data structure from the API to present it in an easy-to-read format is best. We built the Schema Tools app to enable this.
SugarCon 2018: Lightning Talks
SugarCon 2018 was held at The Cosmopolitan in Las Vegas. Justin Kuehlthau (Director of the Sugar Practice) and Megan Sheehan (Lead Business Analyst) from Technology Advisors were honored to be selected for the inaugural class of... Continue Reading
Use an Upgrade to Clean Your CRM
The main purpose of CRM upgrades is to keep your functionality and features current. The hope is that keeping the software up-to-date will maximize the agility and usefulness of your data. However, if your CRM is teeming with outdated information, duplicate accounts, and unnecessary... Continue Reading
Why Machine Learning will Change Accounting Software in 2018
The supercomputer is no longer a thing of fiction—it’s here. And odds are, you interact with one on a daily basis.
The Worst Advice You Can Hear About Buying Business Software
Last week, I overheard a conversation between my coworker and a frantic prospect. The prospect asked my coworker to help her implement a solution her company had pre-selected. Since we weren’t involved in her company’s requirements gathering, my coworker requested some details on how they... Continue Reading
How to Check the Number of Active Users in SugarCRM
Have you ever received this notification in SugarCRM: “Warning: User licenses exceeded by 1”? Knowing how many active users are in your system can avoid this roadblock in the future. So, how can you check the number of active users in SugarCRM? Do the following:
Controlling bpm'online Access Rights Using a Custom Lookup
A frequent request from our customers is the ability to control security via a lookup. This type of security set up falls outside the typical object permission setup within bpm’online. This post teaches you how to use a business process and custom lookup object to implement this team based... Continue Reading
Why Your CRM is Like a Puppy
During a recent chat with one of our CRM consultants, he mentioned concerns about customer perceptions of CRM. “Sometimes I worry they don’t see the full picture,” he said. “CRM is an ongoing investment. As a business grows, the CRM must grow too. They assume once the CRM is purchased and the... Continue Reading