Integration, CRM

5 Ways Combining VoIP and CRM Helps Transform Your Business

August 25, 2020

While many companies will only use one or the other, combining these two amazing tools can transform your business in many key areas, and allow your marketing, sales, and support teams to thrive. Let’s take a closer look at how combining VoIP and CRM can push your company to new heights of success.

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VoIP and CRM
Pharma, CRM

7 Benefits of Pharma CRM for Sales & Marketing

August 11, 2020

The pharma sector faces unique challenges in regulatory restrictions as well as how it’s allowed to handle marketing and promotional activities. Here's the top seven benefits of CRM for pharmaceuticals companies sales & marketing departments.

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Big pharma data
Banking, Financial Services

6 Ways Banking CRM Improves Customer Experience

August 3, 2020

Modern banking customers expect convenience, 24/7 accessibility, and immediate support. Learn how banking CRM can keep your financial institution organized and accountable, increasing customer retention and satisfaction for a happier client base.

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modern banking tools
CRM, Tips and Tricks

How Does CRM Help Increase Customer Satisfaction?

July 29, 2020

The right strategies implemented through that CRM are the real key to unlocking more customer-centric, streamlined processes and insights. In this post, we’ll discuss factors that contribute to customer satisfaction and a few ways that CRM can help increase those satisfaction rates.

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customer satisfaction
HubSpot, Marketing Automation

How to Use HubSpot to Boost Your Website Conversion Rates

July 16, 2020

Everyone knows that HubSpot is a powerful and intelligent marketing solution, but which features specifically could help you achieve greater website conversion rates? We’ll highlight a few crucial tools in this post.

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conversion rate optimization
Training, Business Strategy

5 Reasons Why Businesses Should Invest In Employee Tech Education

June 22, 2020

Most businesses aren’t conversant with the real significance of training their workforce. Here are the top reasons to provide technology training to your team.

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software training
Service Management, Mobile

5 Ways Automated Field Service Solutions are Changing the Game for Technicians

June 17, 2020

Field service technicians are an important lifeline to revenue growth. So, how can these talented technicians do more, do it faster, and do it better?

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field service automation
HubSpot, Marketing

The Top 5 Prospecting Strategies I Learned from HubSpot

June 10, 2020

In this post, I will share the top five prospecting strategies I learned from HubSpot's Pipeline Generation Bootcamp in the hopes they will help you, too.

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person writing next to laptop
Medical Manufacturing, Pharma

Has Healthcare IT Finally Caught Up to Other Industries?

June 9, 2020

In the wake of tech advancements such as a growing healthcare IT market, has healthcare finally caught up to other industries?

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healthcare IT

IT Security Consultancy: Securing Your Small Business

May 20, 2020

Small business owners are extremely vulnerable to cybersecurity threats. Company managers need to protect their assets by hiring IT consultants and implementing top data protection practices. The post below is a review of the ways IT security consultants help SMB owners build infrastructures, as…

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Person hacking
Business Strategy

5 Tips On Making Your Business Processes More Scalable

May 18, 2020

Few companies start big. If you want your startup or SME to grow, you must begin with a scalable business model and invest in the kind of technology that supports growth without adding to cost.

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scaling your business
Email Marketing, Marketing Automation

Push Notifications Vs. Email: Which is a Better Lead Generation Channel?

May 14, 2020

Both email and push notification have proven effective for lead generation. However, digital marketers must use distinct communication strategies with each.

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email and push notifications
Manufacturing CRM

Manufacturing CRM: What to Look For

May 4, 2020

Customer relationship management is applicable to every industry, including the manufacturing sector. There is often a misconception that CRM software is meant primarily for sales departments and/or B2C companies, but this is simply not true. While all CRMs have functions across sales, services,…

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Manufacturing crm

Using Website Chat for Lead Conversion

May 1, 2020

Let’s look at how chat influences lead conversion and customer experience. Then, we’ll lay out a few tips and best practices to consider.

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Website Chat
Sales, Tips and Tricks

Learning From Lost Sales & Tips for Preventing More

April 20, 2020

Businesses and consumers are tightening their purse strings and they navigate the uncertainties of each day. In such an unprecedented time, what can we learn from lost sales? What can we alter or adapt to speak to the moment and keep prospects engaged in the buying process? In this post, we’ll…

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tracking lost sales

Shifting Your Marketing Strategy During Coronavirus

April 3, 2020

I’ve been reading through a lot of articles about marketing during COVID-19, and there are two major themes weaved into every one: reevaluate your messaging and shift your communications to digital. Rather than simply stating what needs to change in the general sense, I’d much prefer actionable,…

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shifting marketing coronavirus
Creatio, Tips and Tricks

How to Remove the Feed Tab in Creatio

March 31, 2020

In most cases, the feed tab in Creatio can be modified or removed from the layout by using the appropriate toolbar items in the tab area.

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Creatio tips
Business Strategy, Tips and Tricks

Top 7 Business Strategies to Manage the Looming Recession in Coronatimes

March 27, 2020

With mass shutdowns becoming the new norm, coronavirus-led recession is right at our door. So, no matter what, businesses all over the world will have to really roll up their sleeves and work on their do-or-die strategies if they ever wish to recover from this downturn, which is being considered…

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Business Strategy

How Coronavirus Will Affect Your Sales Process – And What You Can Do About It

In this blog, we’ll discuss the effects of Coronavirus on the sales process and sales reps, and then we’ll outline some strategies for navigating the evolving landscape.

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CRM Selection, CRM, Marketing, Email Marketing

CRM Comparison Part 2: Comparing Marketing Features

March 16, 2020

Welcome to part two of our series on CRM selection. If you missed part one, we discussed sales features worth considering when searching for a CRM. In part two, we’ll discuss the marketing features. I’ll begin by repeating my redundant (but important!) point about CRM selection: You should never…

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Person Shrugging
CRM Selection, CRM, Sales, Business Process Management, Mobile

CRM Comparison Part 1: Comparing Sales Features

February 27, 2020

As you begin your CRM comparison shopping, it’s important to know the features that will best suit your needs for sales, services, and marketing.

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Sales, CRM Reporting

Best Practices for Tracking Lost Sales in Your CRM

February 27, 2020

When a sales rep closes an opportunity, she should always indicate the reason for the lost sale in the CRM system. Why? Management can help teams fill gaps and ultimately improve win rates by properly addressing the underlying issues behind these lost sales. Let’s look at some best practices for…

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Tracking lost sales

Improving Usability: Adding Field Hints in Creatio

Sometimes small tweaks to how a field looks on a screen can make a big difference in usability and improve the quality of data captured. Adding field hints is one way to improve this usability in Creatio.

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CRM Selection

Choosing the Right CRM for Snack Franchise Operators

February 10, 2020

A CRM system by its very nature helps you manage customer relationships. Choosing the right CRM software for your company should be in line with the industry you fall under.

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snack franchise crm
Business Strategy

Using Technology to Support Your Business Strategy

February 3, 2020

With that in mind, let’s take a look at the essential technological changes you should bring to your business in order to boost your long-term business strategy without breaking the bank.

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business strategy