CRM

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SugarCRM Implementation

Our time-tested strategies are based on years of onboarding experience with thousands of customers. Let us make you our next SugarCRM success story.

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SugarCRM onboarding
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Creatio Implementation

No two businesses are alike. Each has its own processes, budgets, and long-term goals. Our Creatio implementation packages provide options to fit your business.

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Creatio Onboarding
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HubSpot Onboarding

We understand that every business has unique processes, goals, and budgets. That is why we’ve created three distinct HubSpot implementation options.

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HubSpot implementation
Blog

What’s a Reverse CRM Demo?

Traditional CRM demos are personalized and thorough, which makes them a reliable option for most consultants. But, when a client is looking to replace their existing CRM, a reverse demo can be a surprisingly effective alternative.

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reverse crm demo
Blog

4 Ways to use Hospitality CRM to Beat out Airbnb

Airbnb is pulling in massive quantities of data through booking, search inquiries, and reviews. To beat them out, hospitality groups will need a fierce data strategy of their own. Here are four ways hospitality can use CRM to beat out Airbnb.

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hospitality CRM
Blog

How Much Should I Budget for a CRM?

If you’ve never purchased a CRM before, or if you’ve been hobbling along with an extremely outdated system, you may be wondering: How much should I budget for a CRM? Well, there are a couple of factors to consider. In this post, we’ll break down what to think about as you plan your CRM budget.

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CRM budget
Blog

Creating CRM Dashboards Your Team Will Actually Use

Effective CRM dashboards should give full visibility of the sales pipeline, deliver accurate revenue forecasts, and provide a snapshot of individual sales performance. So why are so many sales managers still frustrated?

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CRM dashboards
Blog

The Worst Advice You Can Hear About Buying Business Software

Even I, who work in this field, had a hard time writing a blog comparing document automation systems. I scoured review sites and product web pages searching for answers on what these products could and could not do, only to find the information was scattered and not directly comparable. The whole…

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business software selection advice
Blog

8 Important Benefits of Real Estate CRM

In this post, we’ll discuss eight of the most important benefits of CRM for real estate and how they contribute to smoother sales processes and more personalized buyer interactions. If you’re thinking about acquiring a real estate CRM, keep these benefits in mind as you evaluate your potential…

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real estate crm
Blog

How Does CRM Help Increase Customer Satisfaction?

The right strategies implemented through that CRM are the real key to unlocking more customer-centric, streamlined processes and insights. In this post, we’ll discuss factors that contribute to customer satisfaction and a few ways that CRM can help increase those satisfaction rates.

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customer satisfaction
Blog

How CRM Can Enhance Complex Internal Processes for Insurance Companies

Insurance companies know that insurance is uncomfortable, confusing, complex, and that their legacy processes and programs are not cutting it. When looking to stand out from competitors, it’s important for internal and external processes to change simultaneously, making a major transformation…

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simplify insurance CRM
Blog

How Hospitality is Using CRM, and How They Could Use It Better

How is CRM creating transformative customer experiences for hospitality? What can we learn from how others are using hospitality CRM to use it even better?

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hospitality crm
Video

Use Cases for Integrating CRM with Core Banking

In this clip from our webinar on Harnessing CRM-Core integration, we explain the main use cases for integrating these systems and highlight a real-world case study from one of our customers. Watch this short clip to learn more!

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Video

Consumers Credit Union Boosts Member Satisfaction with Creatio CRM


OVERVIEW
Consumers Credit Union is a fast growing credit union based north of Chicago, IL with over 200,000 members, 450 employees, and $3 billion in assets.

Before Creatio, Consumers Credit Union didn’t have a CRM. Their members were frustrated by long wait times, and…

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Video

Important Considerations for CRM Demos, Vendor Selection, and Partners

Once you have a comprehensive understanding of your CRM requirements, you can narrow your CRM vendors and partners and schedule your product demos. This clip from our webinar on CRM selection steps explains what to look for in a vendor and implementation partner, and how to keep your vendor aligned…

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Video

Defining User Stories and CRM Features & Doing ROI Analysis

One of the most crucial aspects of CRM selection is defining your desired features and trying to understand how the CRM will benefit your organization. User stories inform features and features tied to problems help you define your ROI. This clip dives deeper.

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Video

Selecting Your CRM Buying Team & Creating SMART Goals

In this clip from our CRM selection webinar, we explain how to choose the right internal team members for your CRM selection project and how that group should start defining SMART goals around the CRM. Check it out!

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Video

Critical CRM Selection Steps for Financial Institutions [FULL RECORDING]

How do you rank CRM features? Can you calculate the ROI of a CRM? How do you narrow your potential vendors and get the best CRM demos?

We answer these questions and more in this webinar on strategic CRM selection for financial institutions.

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