Dana Abusalem

Recent Contributions
HubSpot Service Hub 101: What You Need to Know
HubSpot’s platform has everything your company needs to manage customer interactions, all in one place. Today, we’ll take a look at Service Hub specifically. What types of features can you expect? How do the pricing tiers differ? What can HubSpot do for your services team?

Using Creatio's Dynamic Case Management for Better Oversight
Creatio’s Dynamic Case Management is a wonderful tool for automating and streamlining internal processes. Managers can make particular use of this feature to optimize oversight and ensure crucial processes are being followed. In this blog, we’ll explain what Dynamic Case Management is, what it isn’…
Continue reading
Supercharging SugarCRM Part 3: SugarPredict
In part three of our series on enhancing SugarCRM using add-ons, we’re discussing how using SugarPredict offers deeper insight on the data you are currently storing within your CRM. This add-on helps sales and marketing teams define their goals and create more accurate predictions about leads and…
Continue reading
Supercharging SugarCRM Part 2: Sugar Hint
In part two of our three-part series on SugarCRM add-ons, we’re highlighting Sugar’s intelligent data enrichment tool, Sugar Hint. Sugar Hint uses artificial intelligent to provide insight on your accounts, contacts, or leads by pulling external information from social media, company details,…
Continue reading
Supercharging SugarCRM Part 1: The Customer Journey Add-On
Within this series, users will gain insight on three different add-ons they can add to their Sugar CRM platform. These add-ons not only help you boost your overall CRM ROI, but they can also help you identify areas where you can improve your customer engagement and make more efficient and effective…
Continue reading
Analytics 101: Sugar Market
This blog post will discuss the importance of Sugar Market's analytics tool and its functions to analyze your overall marketing performance.
Continue reading
Expand your Social Media Platforms with Sugar Market & Oktopost
As a marketer, posting creative content is one thing but being able to maintain your platforms is just as crucial. That’s where Oktopost comes in. Let’s dive into this Sugar Market add-on and what makes it so powerful.
Continue reading
Creating a Lead Scoring Model Using HubSpot Score
An overview of Hubspot Score, a lead scoring model that organizations can create to better understand their leads and contacts.
Continue reading
HubSpot’s Mobile App: Tools Needed for your Outside Sales Reps
Your outside sales team needs a way to properly connect to the CRM system on the go. With HubSpot’s mobile CRM app, your sales reps can access their accounts and never a miss out on new leads or prospects. Users can have the same experience using the mobile app as they do through a Web browser,…
Continue reading
Tips for Building Your First Creatio Marketing Campaign
This blog post gives users a glimpse into the powerful tools found within Creatio's Marketing Campaigns.
Continue reading
Enhance your Sales Performance with Sugar Sell
Using Sugar Sell, your sales team can better understand prospects, while still automating their sales process along the way. Here are some tools within Sugar Sell that can benefit your sales team.
Continue reading
Boost Your Marketing Efforts with Sugar Market
With a tool like Sugar Market powering your initiatives, you have some awesome resources at your fingertips. Here are a few valuable features of Sugar Market that can help enhance your marketing efforts.
Continue reading
5 Exciting Features of Sugar Market: A Lead to Marketing Success
With Sugar Market, users have the ability to streamline their campaigns, analyze their prospects and qualifying contacts, and analyze engagements all underneath one platform. Here are the top 5 features within Sugar Market that can help lead you to marketing success.
Continue reading
Use Cases for Creatio's Business Process Tools
Within this blog, you begin to learn the value behind Creatio's business process tools. Within Creatio's business process tools, users have the ability to understand how to automate more simple or complex processes within their organization.
Continue reading
7 Awesome Features of HubSpot CMS Hub
Here are 7 awesome features of HubSpot CMS Hub that can help you spend less time managing your system and more time creating a better experience for your customers.
Continue reading
6 Social Media Mistakes to Avoid
With over 3 billion users, social media has become a game-changer. Utilizing your social media networks effectively can allow you to quickly connect with your audience, while still gaining a following. Avoid these common social media mistakes to benefit your company.
Continue reading
Chatbots: Advantages & Creative Uses
Within this blog, users gain an understanding of the different ways chatbots can be used along with the advantages it brings to a company. Chatbots can be used in many different ways, helping all industries complete one common goal: connecting to their consumers efficiently and effectively.
Continue reading
HubSpot’s Inbound Marketing Defined
Within this post, we will define the true meaning behind HubSpot's inbound marketing method and why it works. Being able to accurately understand and implement inbound is imperative to building ongoing customer relationships.
Continue reading
Events Hosted
All About HubSpot Forms
Join us for our next user group discussion where we’ll take a deep dive into forms in HubSpot. How do you create them? What are some best practices for collecting information? Can you A/B test the forms? Which form aspects might you want to A/B test? What are progressive forms and when should you use them? Tune into this free discussion to learn.
View EventThe 411 on HubSpot CMS Hub
HubSpot’s CMS Hub is a Cloud-based content management system that helps marketers and developers create SEO-centric, customer experience focused websites that convert. Get the 411 on this powerful tool and what it offers during our June user group.
View EventSugar Version 12 Updates
Join us in May as we go over the newest additions to Sugar’s version 12 release! What changed between version 11.3 and this version? What do the version 12 changes mean for on-premises users? Tune in to learn.
View EventThe Scoop on HubSpot Service Hub
HubSpot recently re-launched its Service Hub to give users an all-in-one platform for delighting customers and building stronger, more authentic relationships. In this user group, we’ll take a look at the new Service Hub offering: what it includes, how it functions, and the tools it offers to support CX. Join us to learn!
View EventHubSpot Online User Group: Use Cases for Chatbots
Chatbots are extremely useful to support omnichannel sales, marketing, and customer service. In this HubSpot user group, we'll explore how you can use your HubSpot chatbot for stellar customer experiences and streamlined business initiatives. Join us!
View Event